Here's a version that specifically mentions handmade ceramic decorative products, such as sculptures, bowls, vases, and decorative pieces, without referring to tableware in general.
Refund & Return Policy – BIBHRABEEN Home Luxury
At BIBHRABEEN Home Luxury, customer satisfaction is our priority. We offer returns and exchanges across India for eligible products. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Returned products must be unused, unwashed (where applicable), and in their original packaging with all tags intact.
For our handmade ceramic decorative products, including ceramic bowls, decorative sculptures, artistic figurines, vases, planters, and other handcrafted décor pieces, slight variations in shape, texture, glaze, color, and finish are natural characteristics of handmade craftsmanship. These unique variations make every piece one of a kind and are not considered manufacturing defects.
Once your return is approved and received, refunds will be processed to the original payment method within 7–10 business days. Shipping charges are non-refundable unless the return is due to our error.
For any return, exchange, or refund assistance, our support team is always happy to help. At BIBHRABEEN Home Luxury, we are committed to providing beautifully handcrafted ceramic décor and luxury home products with exceptional quality and service.
